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Introduction to Service Management with ITIL 4

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Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices

Free

04:20:00 Hours

Last updated Sun, 03-Mar-2024

3 Lessons 04:20:00 Hours English
Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices
Outcomes:
  • Describing the ITIL framework
  • Applying ITIL 4 to your organization
  • Understanding real-world examples
  • Discuss ITIL 4 concepts with confidence

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Advanced

Introduction to Service Management with ITIL 4

0

(0 Reviews)

Compare

Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices

Free

04:20:00 Hours

Last updated Sun, 03-Mar-2024

3 Lessons 04:20:00 Hours English
Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices
Outcomes:
  • Describing the ITIL framework
  • Applying ITIL 4 to your organization
  • Understanding real-world examples
  • Discuss ITIL 4 concepts with confidence

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